Stitch Fix / 2019-2022

Scaling Through Customer Insight.

Product Strategy / Merchandising / Consumer Insights / Assortment Development

Stitch Fix / 2019-2022

Scaling Through Customer Insight.

Product Strategy / Merchandising / Consumer Insights / Assortment Development

The opportunity

I joined Stitch Fix Kids less than a year after launch to help scale a rapidly growing business through customer insight, product strategy, and assortment development. Leading approximately 65% of the Kids business, I grew Girls Apparel from $10M to $68M in two years.

I joined Stitch Fix Kids less than a year after launch to help scale a rapidly growing business through customer insight, product strategy, and assortment development. Leading approximately 65% of the Kids business, I grew Girls Apparel from $10M to $68M in two years.

Product & Merchandising Strategy

Insight informed the assortment.

Stitch Fix Kids required range, not a single point of view. I used client behavior, product performance, market intelligence, and emerging trends to determine where to invest. The strategy balanced diverse aesthetics, price, fit and fabrication, differentiated product, and outfitting, giving stylists the breadth they needed to serve each client while identifying opportunities to grow the business.

Activewear — Pivoting with the customer.

01

Activewear — Pivoting with the customer.

01

When COVID rapidly changed how kids were dressing, I used performance signals and OTB flexibility to pull back from dresses and occasion product and redirect investment into activewear and athleisure, meeting demand as it shifted.

Sleepwear — Growing closet share.

02

Sleepwear — Growing closet share.

02

I identified sleepwear as an opportunity to grow share of closet and drive repeat purchase, using client demand and product performance to deepen the assortment and grow the category.

03

Inclusivity — Designing for more kids.

03

Inclusivity — Designing for more kids.

Stitch Fix served customers across a wide spectrum of aesthetics and needs. Within Runway Active, I developed gender-neutral product to broaden the assortment beyond traditional girls’ and boys’ styling and give clients more choice.

Stitch Fix served customers across a wide spectrum of aesthetics and needs. Within Runway Active, I developed gender-neutral product to broaden the assortment beyond traditional girls’ and boys’ styling and give clients more choice.

04

Outfitting — Merchandising for the Fix.

04

Outfitting — Merchandising for the Fix.

With roughly 80% of clients asking for coordinated looks, I built assortments with outfitting in mind, balancing categories, color, print, price, and end use so stylists could create complete, personalized Fixes.

Speed to Market

Speed to Market

16 weeks → 8 weeks

16 weeks → 8 weeks

I developed a fabric platforming strategy that cut development time in half. By projecting key fabrics, colors, and prints ahead of final product decisions and securing greige fabric early, we could respond to emerging trends and customer demand without waiting for a full development cycle.

Business Impact

$10M → $68M

$10M → $68M

Girls Apparel Growth

Girls Apparel Growth

7X

7X

Growth in Two Years

Growth in Two Years

65%

65%

of the Kids Business

of the Kids Business